KINGSLEY guarantees that your timepiece will be delivered free of material and workmanship defects and warrants dependable functioning of its movement according to the care and warranty specifications of your watch model.

KINGSLEY will cover the shipping cost for return and replacement for:
Any watches delivered to a customer that arrived with shipping damages or manufacturing defects that is outside the warranty specifications. In order to be covered for shipping cost we must be notified within 24 hours of receiving the item if it has arrived with any damages or defects.

All sales are final on any custom made to order watches. It is rare for us to have any shipping damages, but in the event that a custom made watch arrived to the consumer damaged and we no longer have or cannot replace a damaged part, we will offer an option of parts or watches of equal or greater value to the consumer as an alternative replacement.

We provide FREE repair or replacement of damaged watch parts that are covered under warranty.
All warranty repairs will be subject to availability of components. If a component cannot be replaced or serviced, we will provide alternative options of equal or greater value. All out of warranty service or part replacement will be subject to a repair or replacement cost. For more Info Contact

Customer is responsible for cost of shipping and receiving any watch services or repairs under warranty.
Watches should be insured accordingly. KINGSLEY is not responsible for any lost, stolen or damaged items during transit. For shipment cost information and secured shipping address please contact us at


How long does it take to repair or service my watch?
14-30 days excluding shipping time for standard service or repairs. (upon parts availability)
60-120 days excluding shipping time for specialized services and repairs. (upon parts availability)

When should I service my Kingsley automatic watch model?
Mechanical movement servicing varies by model. We typically recommend servicing/oiling your automatic movement
Every 5-7 years. We offer servicing starting at $150 up to $350 + shipping within the USA.

When should I replace the watch battery on my Kingsley swiss quartz model?
Our swiss made quartz movements are high quality and built to last. The battery life of our movement using our
Recommended swiss made renata batteries is approximately 5 years or greater.

Where can I replace the battery on my Kingsley swiss quartz watch?
We offer battery replacement for $25.00 + shipping within the USA.
Our quartz watch models can be serviced at any credible jeweler or watch repair shop.